None of Ingenuity Hosting’s accounts are restricted by contracts. This means that you are able to downgrade your web hosting plan at any time. If you have paid in advance a credit will be issued on your next invoice.

To advise that you would like your account downgraded you must notify us in writing. To email us: support@ingenuity.net.au

To advise by mail, please use the following postal details:

Ingenuity Hosting
PO Box 4508
Forest Lake
Queensland 4078

Or our fax number is: 1300 66 46 43

Please ensure that you include your business name, domain name and the new web hosting package you would like to downgrade to when you notify us.

None of Ingenuity Hosting’s accounts are restricted by contracts. This means that you are able to upgrade your web hosting plan at any time. If you have paid in advance, the new charges pertaining to the upgrade will be calculated and a new invoice will be issued.

To advise that you would like your account upgraded you must notify us in writing. To email us: support@ingenuity.net.au

To advise by mail, please use the following postal details:

Ingenuity Hosting
PO Box 4508
Forest Lake
Queensland 4078

Or our fax number is: 1300 66 46 43

Please ensure that you include your business name, domain name and the new web hosting package you would like to upgrade to when you notify us.

To cancel your Ingenuity Hosting account, simply provide two weeks written notice (email, fax or letter). One of our staff will contact you to confirm the cancellation.

If you are advising by email, please send to: support@ingenuity.net.au

To advise by mail, please use the following postal details:

Ingenuity Hosting
PO Box 4508
Forest Lake
Queensland 4078

Or our fax number is: 1300 66 46 43

Please ensure that you include your business name, domain name and reason for cancellation when you notify us.

Ingenuity Hosting accepts credit cards (Visa, Mastercard and Bankcard) cheque and direct deposit payments.

If you wish to pay via cheque, please make the cheque to: Ingenuity Hosting Pty Ltd and mail to:

Ingenuity Hosting
PO Box 4508
Forest Lake
Queensland 4078

To directly deposit your payment into Ingenuity’s account, please use the following details:

Account Name: Ingenuity Hosting
Bank: ANZ
BSB: 014202
Account Number: 108201074

Please ensure that you include your invoice number or account name when making payments so that we are able to associate the payment with your account.

To submit your credit card details, please proceed to our secure online credit card form:

Online Credit Card Form

If you are not comfortable submitting your credit card details online, you can download a credit card debit authority form (below) and fax it back to us:

Download Credit Card Debit Authority Form