Can I Downgrade My Plan At Any Time?
None of Ingenuity Hosting’s accounts are restricted by contracts. This means that you are able to downgrade your web hosting plan at any time. If you have paid in advance a credit will be issued on your next invoice.
To advise that you would like your account downgraded you must notify us in writing. To email us: firstname.lastname@example.org
To advise by mail, please use the following postal details:
PO Box 4508
Or our fax number is: 1300 66 46 43
Please ensure that you include your business name, domain name and the new web hosting package you would like to downgrade to when you notify us.