What Is SPAM?
The following information has been compiled thanks to the help of The Australian Communications and Media Authority (ACMA).
Spam is a generic term used to describe electronic 'junk mail' – unwanted messages sent to people's email accounts or
mobile phones. These messages vary, but are essentially commercial in nature, and from the recipient's point of view are
often annoying in their sheer volume. They may invite the person to buy a product or service, or visit a website where they
can make purchases; other spam messages attempt to trick people into divulging their bank account or credit card details.
In Australia, spam is defined as 'unsolicited commercial electronic messages'. Australian legislation relating to spam –
the Spam Act 2003 – came into effect on 10 April 2004. This guide for businesses outlines the key aspects of the law.
For more detailed information on the requirements the Spam Act 2003 places on businesses that send commercial electronic
messages, see:
If you would like paper copies of these information flyers, please complete the order form and return it to ACMA.
For practical advice about how you can reduce the amount of spam your business receives, and suggestions on what to do when you receive spam, see the Spam – Consumer Information page, or download's Business Guide – Protecting Your Business from Spam [PDF 60 kb] and [RTF (650 kb].
Other articles that may help:
What Is Spam?
Why Is Spam A Problem?
Australia's Anti-Spam Law
How can I avoid sending spam?
Spam Exemptions
Government/Industry spam actions
Security tips for your server