Web Hosting Frequently Asked Questions (FAQ)

Below is a listing of the most frequently asked web hosting questions. If you cannot find the answer to your question below, please have a look at our Knowledgebase as it provides an even more comprehensive range or articles.


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Email Articles Domain and DNS
General Email Settings
Outlook Express Setup
Microsoft Outlook Setup
Mozilla Thunderbird Setup
Mac OS X Entourage Setup
 What is a Domain Name?
What Does Domain Registration Mean?
How Do I Register a Domain Name?
How Do I Transfer My Domain Name?
Nameserver and Delegation Details
Uploading / Publishing Your Site Billing and Payments
How Do I Upload/Publish My Site?
Publishing Your Site With FrontPage
Good FTP Software
Active or Passive FTP?
 What Payment Methods Do You Accept?
How Do I Cancel My Account?
Can I Upgrade My Plan At Any Time?
Can I Downgrade My Plan At Any Time?