Over the past 24 hours (September 3 2007) an unplanned webserver outage occurred.

Our Windows web server experienced RAID issues which we spent a number of hours trying to fix. After little positive progress, instead of inconveniencing our clients any further we proceeded to purchase a new Windows server.

Normally server configuration, testing and installation in the data centre can take days and even longer when data from a previous system has to be migrated across to it. We have accomplished this task within 24 hours.

I’m sure there will still be a few minor issues that need addressing (things like customer scripts that were installed as a once-off solution for someone or other non-standard software that will need re-installing) but overall, everything is running again.

This outage did not affect any clients on either of our Unix servers nor would it have affected any email services.

To all Ingenuity clients - please accept our most sincere apologies for any inconvenience caused and thank you for your patience during the outage.